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Manual & Warranty

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Warranty

All Carl JHones watches are covered by a 36-month sales warranty from the date of purchase. Warranty details are provided in the Owner’s Manual booklet located in the Customer Service section of our website. Carl JHones watches are crafted to meet exacting standards of Swiss watch precision and performance. Every Carl JHones watch has only the highest quality materials and components. In addition, every watch leaves our factory in Switzerland in perfect running condition after undergoing stringent quality testing.

3 YEAR LIMITED WARRANTY:

Carl JHones will, within three (3) years from date of purchase, repair or replace (at Carl JHones option), the movement of your Carl JHones watch free of charge if such movement proves to be defective in material or workmanship under normal use. Original batteries are covered under the three (3) year limited warranty. The finish on Carl JHones PVD-finished watches will be warranted for a period of three (3) years against flaking and peeling only; scratching/erosion due to normal wear and tear is not covered. The case and/or bracelet will be refinished or replaced (at Carl JHones option) should such finish prove to be defective in material or workmanship.

WARRANTY EXCLUSIONS:

This warranty does not cover straps, bracelets, cases or crystals, nor does it cover damage arising from normal wear, scratches, accidents or misuse, or from any alteration, service or repair performed by any party other than Carl JHones Watch Company or one of its Authorized Service Centers