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Glossary

Annual Calendar

A function of a watch that keeps track of date, day of the week, month, and year. This type of watch requires adjustment once it set for at least decades.

Aperture

A small opening (also called a “window”) in the dial that displays certain information such as the date, day, month or moon-phase.

Bezel

Usually made of metal, the bezel is a ring around the crystal on the top portion of a watch that holds the glass or crystal in place.

FAQs

  1. How often should I have my watch serviced?
    Generally, a watch should be serviced every three to four years. However, the time in between services depends on the model, climate, and the care of the watch by the owner.
  2. Is there anything I can do to preserve and prolong the lifetime of my watch?
    In order to preserve and prolong the lifetime of your watch we recommend the following:
    • Always send your watch to the Carl JHones Authorized Service Center for service
    • Avoid placing your watch in magnetic elds such as speakers, TV's, or refrigerators
    • Prevent direct contact with chemicals, or other abrasive agents such as detergents or perfumes
    • Avoid shocks
  3. Am I able to wear my watch while I shower?
    Watch seals are generally designed to withstand only casual contact with water, such as splashes of water and rain. We also do not recommend you shower, enter steam rooms, or bathe while wearing your watch. Many agents, including steam, soap, mildew, salt water, perfume and chlorine can get into the watch, and if not cleaned immediately, the gaskets and seals can break down over time, allowing dust or moisture to penetrate the case and potentially damage the moving components of your watch.

Warranty

All Carl JHones watches are covered by a 36-month sales warranty from the date of purchase. Warranty details are provided in the Owner’s Manual booklet located in the Customer Service section of our website.

Manual

Download our user manual below.

Get In Touch with CarlJHones

We're committed to providing you with the best service by putting our customers first. If you have any questions or concerns, please contact us by phone, email, or chat. We're available Monday through Friday, from 9am to 5pm EST.
 
Phone: 1-888-644-2690


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